Sports massage is generally focused on supporting recovery, mobility and physical performance, particularly for people who train or participate in sport.

Deep tissue massage uses more focused techniques to address areas of muscular tension and tightness.

If you’re unsure which treatment is most appropriate, you can contact us before booking and we can help you choose.

No. You do not need to participate in competitive sport.

Sports massage can be suitable for people who exercise regularly, have physically demanding lifestyles or simply want to support mobility and recovery.

Your appointment will begin with an assessment and discussion of your goals, relevant history and any areas you would like addressed.

This helps us understand what you need from the session rather than making assumptions about your treatment.

Your treatment or training session will then be tailored accordingly.

At the end of the appointment, you will be given appropriate guidance on what you can do between sessions.

Yes.

Before treatment or training, you may be asked to provide relevant information about your health, injuries, medication, activity levels and other factors that could affect the suitability of a session.

This information helps us assess whether a service is appropriate and how the session should be delivered.

Wear comfortable clothing that allows appropriate access to the area being treated.

You will be given clear instructions about clothing and draping before treatment begins.

Your privacy, dignity and comfort will be respected throughout the session.

Please disclose any relevant injury, medical condition, medication or other health information when completing your consultation information.

Restore & Perform does not diagnose medical conditions.

Where information provided indicates that treatment or training may not be appropriate, or that further medical assessment may be required, we may recommend that you speak to an appropriate healthcare professional before proceeding.

Yes, where appropriate.

Restore & Perform is designed around the connection between hands-on treatment, movement, stretching and training.

Your booking and the services available to you will depend on your individual requirements and the services offered at the relevant location.

Appointments may be available at selected treatment or training locations, through mobile services, or at other agreed locations.

The available location will be shown when booking.

Mobile appointments may be available for selected services and locations.

Availability, travel area and any applicable charges will be shown when booking.

Appointments can be booked online through the Restore & Perform booking system.

Select the service, location and available appointment time that suits you.

Payment options will be shown during the online booking process.

Where payment is required at the time of booking, your appointment will only be confirmed once the required payment has been successfully completed.

Yes.

Please see our Cancellation Policy for the notice period and charges that may apply.

We ask clients to give as much notice as possible when they need to change or cancel an appointment.

Your appointment will normally still finish at the scheduled time so that later appointments are not delayed.

Arriving late may therefore reduce the amount of time available for your session.

If you are significantly late, we may need to treat the appointment as a missed appointment.

If you do not attend your appointment and have not contacted us, the appointment may be treated as a missed appointment and the applicable cancellation charge may apply.

Please see our Cancellation Policy.

Yes, provided you provide accurate information and the person attending the appointment is aware of the booking.

Health and consultation information must be completed by the person receiving the service, or by an appropriate parent/guardian where applicable.

Packages may be available from time to time.

Any package will have its own terms, including the services included, price, expiry period and cancellation arrangements. These will be provided before purchase.

Yes.

Personal training can be adapted to your current level of fitness, experience and goals.

You do not need to be an experienced gym user to get started.

This may be appropriate in some circumstances, but it depends on the services involved, the timing and your individual circumstances.

If you are considering combining services, please contact us before booking if you are unsure.

No.

Restore & Perform provides sports massage, deep tissue massage, personal training and assisted stretching.

These services are not a substitute for diagnosis, medical treatment or physiotherapy.

Where appropriate, you may be advised to seek assessment or treatment from a suitably qualified healthcare professional.

You can contact us by telephone on 07815 709359 or by email at info@restoreandperform.fit.

Restore & Perform is a trading name of RESTORE AND PERFORM WELLNESS LTD, registered in England and Wales under company number 17460851.